Mailjet and Freshdesk

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list.

Mailjet and Freshdesk

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list.

Get Started

Price: Free

Developer: Mailjet

Requirements:

A Mailjet account
A Freshdesk account
A Zapier or Cloud Elements account

Categories:

Platforms Contact Management

Mailjet and Freshdesk

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list.

Overview
Features
Installation

Freshdesk is an online cloud-based customer service software providing help desk support with all smart automations to get things done faster.

Use one of our iPaaS partners listed below to connect Freshdesk and Mailjet.
- Zapier
  The iPaaS provider tailored to non-technical users. Create connections between web apps using a simple interface and benefit from one of the largest app ecosystems, including over 500+ web apps to connect to.
- Cloud Elements
  The iPaaS provider tailored to developers. By integrating to one REST API, developers can then connect to a full category of popular web apps.

You can customize this integration with Triggers and Actions, including:

TRIGGERS	ACTIONS
New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address. New Email Event – when an event occurs with a Mailjet contact New Subscribe – when a contact subscribes in a Mailjet contact list. New Unsubscribe – when a user unsubscribes from a certain contacts list in Mailjet New Customer – in Freshdesk New Ticket Note – in Freshdesk New Ticket – in Freshdesk Update Ticket – in Freshdesk Update User – in Freshdesk	Unsubscribe Contact From Mailjet List Send Plain Text Email – Send an email through your Mailjet account with plain text content. Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list. Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account. Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template. Send HTML Email – Send an email through your Mailjet account with HTML content. Send an Email Campaign to a List – through your Mailjet account to a full contact list. Add Notes to a Ticket – dd Private or Public notes to a Freshdesk Support Ticket. Create Forum Topic – in Freshdesk Create Forum Category – in Freshdesk Create Company – allows you to create a Company entry in Freshdesk. Create Ticket – creates a ticket in Freshdesk for your domain. Create User – allows you to create a User/Customer in Freshdesk for your support domain. Create Forum – creates a Forum under a Category in Freshdesk

TRIGGERS

ACTIONS

New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address.

New Email Event – when an event occurs with a Mailjet contact

New Subscribe – when a contact subscribes in a Mailjet contact list.

New Unsubscribe – when a user unsubscribes from a certain contacts list in Mailjet

New Customer – in Freshdesk

New Ticket Note – in Freshdesk

New Ticket – in Freshdesk

Update Ticket – in Freshdesk

Update User – in Freshdesk

Unsubscribe Contact From Mailjet List

Send Plain Text Email – Send an email through your Mailjet account with plain text content.

Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list.

Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account.

Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template.

Send HTML Email – Send an email through your Mailjet account with HTML content.

Send an Email Campaign to a List – through your Mailjet account to a full contact list.

Add Notes to a Ticket – dd Private or Public notes to a Freshdesk Support Ticket.

Create Forum Topic – in Freshdesk

Create Forum Category – in Freshdesk

Create Company – allows you to create a Company entry in Freshdesk.

Create Ticket – creates a ticket in Freshdesk for your domain.
Create User – allows you to create a User/Customer in Freshdesk for your support domain.
Create Forum – creates a Forum under a Category in Freshdesk

Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

You can install this integration in two simple ways – with Zapier or with Cloud Elements. It takes just a few clicks. Find the links below:
- Connect with Zapier
- Connect with Cloud Elements