Mailjet and Zendesk

Zendesk is web-based customer service software. By connecting Mailjet with Zendesk, you can automate tasks like sending triggered emails to your Zendesk customers, and much more.

Mailjet and Zendesk

Zendesk is web-based customer service software. By connecting Mailjet with Zendesk, you can automate tasks like sending triggered emails to your Zendesk customers, and much more.

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Price: Free

Developer: Mailjet

Requirements:

A Mailjet account
A Zendesk account
A Zapier or Cloud Elements account

Categories:

Platforms Contact Management

Mailjet and Zendesk

Zendesk is web-based customer service software. By connecting Mailjet with Zendesk, you can automate tasks like sending triggered emails to your Zendesk customers, and much more.

Overview
Features
Installation

Zendesk is a customer service platform, designed for companies that want to create meaningful, personal, and productive customer relationships.

Use one of our iPaaS partners listed below to connect Zendesk and Mailjet.
- Zapier
  The iPaaS provider tailored to non-technical users. Create connections between web apps using a simple interface and benefit from one of the largest app ecosystems, including over 500+ web apps to connect to.
- Cloud Elements
  The iPaaS provider tailored to developers. By integrating to one REST API, developers can then connect to a full category of popular web apps.

You can customize this integration with Triggers and Actions, including:

TRIGGERS	ACTIONS
New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address. New Email Event – when an event occurs with a Mailjet contact New Subscribe – when a contact subscribes in a Mailjet contact list. New Unsubscribe – when a user unsubscribes from a certain contacts list New User – in Zendesk New Group – in Zendesk New Forum – in Zendesk New Topic in Forum – in Zendesk New Action on Ticket – when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap for Zendesk Recent Ticket – hen a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger) New View – in Zendesk New Ticket – in Zendesk New Organization – in Zendesk	Unsubscribe Contact From Mailjet List Send Plain Text Email – Send an email through your Mailjet account with plain text content. Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list. Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account. Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template. Send HTML Email – Send an email through your Mailjet account with HTML content. Send an Email Campaign to a List – through your Mailjet account to a full contact list. Update User – in Zendesk Attach File to Ticket – in Zendesk Update Ticket – in Zendesk Create User – in Zendesk Create Ticket – in Zendesk Add Tag(s) to Ticket – in Zendesk Update Organization – in Zendesk Add Comment to Ticket – in Zendesk Create Organization – in Zendesk

TRIGGERS

ACTIONS

New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address.

New Email Event – when an event occurs with a Mailjet contact

New Subscribe – when a contact subscribes in a Mailjet contact list.

New Unsubscribe – when a user unsubscribes from a certain contacts list

New User – in Zendesk

New Group – in Zendesk

New Forum – in Zendesk

New Topic in Forum – in Zendesk

New Action on Ticket – when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap for Zendesk

Recent Ticket – hen a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger)

New View – in Zendesk

New Ticket – in Zendesk

New Organization – in Zendesk

Unsubscribe Contact From Mailjet List

Send Plain Text Email – Send an email through your Mailjet account with plain text content.

Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list.

Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account.

Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template.

Send HTML Email – Send an email through your Mailjet account with HTML content.

Send an Email Campaign to a List – through your Mailjet account to a full contact list.

Update User – in Zendesk

Attach File to Ticket – in Zendesk

Update Ticket – in Zendesk

Create User – in Zendesk

Create Ticket – in Zendesk

Add Tag(s) to Ticket – in Zendesk

Update Organization – in Zendesk

Add Comment to Ticket – in Zendesk

Create Organization – in Zendesk

Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

You can install this integration two ways – with Zapier or with Cloud Elements. It takes just a few clicks. Find the links below:
- Connect with Zapier.
- Connect with Cloud Elements