Troubleshooting

Please note that if you delete the default Lightspeed contact list called “Lightspeed Customer list” from your Mailjet account, you will deactivate the ability to send email campaigns and track the contact activities of your Lightspeed customers present in that list.

Important

Please do not delete the contact property “lightspeed_customer_id” on the Mailjet site. It is an important connection to your Lightspeed store customer data.

Of course, feel free to contact our Customer Support team, in case you come across any technical difficulties with the Mailjet product - our team of specialists will be more than happy to assist you! Please visit the Mailjet ‘Contact Us’ page for more information.